Maintaining Continuous Learning Under Pressure

This joint presentation by Pivotal Labs Product Manager Rosemary King, and UX Designer Simon Phillips will explore why up front investment in Discovery and Framing set up a project on solid foundation, how to react when unknown unknowns throw off the product plan, how to involve development teams in the exploration and synthesis process, and how to set a cadence for your UX design work so that a comfortable buffer exists to allow for continual evolution of the product based on user feedback and changing understanding. Baked into the presentation will be case studies, challenges and lessons learned on recent lean/agile projects.